Pet Supplies Plus Franchise FDD, Costs & Fees (2024)

KEY FRANCHISE STATS

All you need to know about this franchise in a snapshot

Initial franchise fee
$49,900
Investment required
$498,000 - $1,979,000
Royalty fee
2% first 12 Month, after 3%

Pet Supplies Plus: Your Neighborhood Pet Store

Founded in 1988 in Redford, Michigan, Pet Supplies Plus has grown into one of the largest specialty pet food retailers in the United States. The company began franchising in the 1990s and, as of May 2023, operates over 720 stores across 36 states.

Pet Supplies Plus offers a wide range of pet products, including food, supplies, and accessories, catering to various pets such as dogs, cats, birds, reptiles, and small mammals.

What sets Pet Supplies Plus apart is its commitment to convenience and community engagement. Stores are typically located in easily accessible neighborhood areas, providing a friendly and welcoming shopping experience.

The company emphasizes knowledgeable team members who offer personalized service and advice to pet owners. Additionally, many locations feature grooming services, self-serve pet wash stations, and host pet adoption events, reinforcing their role as a community hub for pet lovers.

Initial investment

Here's what you would need to invest if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.

Type of Expenditure Amount
Initial Franchise Fee $49,900
Inventory $170,000 – $290,000
Equipment $155,000 – $305,000
POS Equipment Installation $3,150 – $3,600
Full Store Preprinted Shelf Labels for Product $270 – $300
Training $4,000 – $8,000
Advertising Grand Opening $20,000 – $30,000
Insurance $2,000 – $7,000
Leasehold Improvements $25,000 – $950,805
Prepaid Rent/Security Deposit $0 – $24,000
Legal & Accounting $4,000 – $10,000
Pre-Opening Labor $10,000 – $35,000
Set Up Fee $15,000
Additional Funds – Initial Period (6 Months) $40,000 – $250,000
Total $498,320 – $1,978,605

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Number of units

2024
Franchised units

374

429

485

Company-owned units

229

232

234

Total units

603

661

719

Franchise Disclosure Document

Training

Pet Supplies Plus Franchising provides an extensive training program aimed at equipping franchisees and their teams with the skills and knowledge needed for effective franchise operations. This includes an initial training program that must be attended by at least two trainees, one of whom must be a principal of the franchise entity.

This training program is tuition-free and conducted at a corporate training store designated by Pet Supplies Plus. It spans a minimum of 80 hours and may extend up to 160 hours for individuals without prior experience in retail or the pet industry. The training covers essential areas such as inventory management, sales and customer relationship practices, POS system management, and store maintenance.

The training is comprehensive and designed to prepare franchisees for all operational aspects of running a Pet Supplies Plus store. Additional focus is placed on subjects like customer service, receiving and pricing products, and the provision of services at the store. Franchisees must ensure that their designated trainees complete the training at least 30 days before the store's opening date.

Beyond the initial training, Pet Supplies Plus also provides ongoing training through its proprietary materials, which include the Operations Manual and other confidential training documents. Franchisees are allowed to use these materials to train their employees, but the materials remain the property of Pet Supplies Plus.

Territory Protection

Pet Supplies Plus grants franchisees territory protection by defining a specific area, called the "Territory," within which no other stores using the brand's marks or system can operate. The size of the territory is determined by the franchisor based on demographic and geographic factors and cannot be changed without the franchisee’s consent.

This ensures no direct competition from company-owned or other franchisee stores within the designated area.

For multi-unit agreements, franchisees are assigned a "Development Area" where no additional stores will be established during the agreement term. While this protection prevents overlapping locations, it does not restrict broader advertising or promotional efforts that may reach the territory.

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