KEY FRANCHISE STATS
All you need to know about this franchise in a snapshot
Founded in 2001 in Gilbert, Arizona, SYNERGY HomeCare is a top provider of non-medical in-home care. The company started franchising in 2005 and now operates over 500 locations across the U.S.
It offers services like personal assistance, companionship, meal preparation, and light housekeeping.
SYNERGY HomeCare stands out by serving clients of all ages, including seniors, individuals with disabilities, and those recovering from surgery. Its personalized care plans ensure clients receive tailored services.
Here's what you would need to invest if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.
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SYNERGY HomeCare provides a structured training program to ensure franchisees are well-prepared for their operations. The training is divided into multiple phases, including an initial comprehensive training program conducted in three parts.
The first phase involves virtual sessions over three days, covering business planning, CRM training, sales, marketing, recruiting, finance, and accounting. The second phase extends over four weeks with virtual webinars focusing on advanced business planning, sales, marketing, recruiting, and CRM training.
The third phase is either virtual or in-person, lasting five days, and includes a deep dive into operational aspects such as home assessments, scheduling, sales team management, and role-playing exercises.
Franchisees are also responsible for training their management and employees. The cost of this training is included in the franchise fee, but expenses such as travel and lodging are borne by the franchisee. Ongoing training programs, seminars, and mandatory meetings are also provided, often without additional fees.
SYNERGY HomeCare grants franchisees a "Protected Territory," defined by specific zip codes or boundaries, ensuring no other franchise operates within it if agreement terms are met. This protection includes compliance with performance quotas.
Franchisees may request additional territories, but approvals are discretionary and not guaranteed. Expansion depends on operational success and adherence to franchise guidelines.
