Koala Insulation Franchise FDD, Costs & Fees (2025)

Koala Insulation: Pioneering Energy Efficiency and Comfort

Founded in 2018 and franchising since 2019, Koala Insulation operates within the crucial insulation industry, serving both new constructions and existing buildings. The franchise is dedicated to enhancing energy efficiency in homes and buildings, contributing to environmental sustainability by reducing greenhouse gas emissions.

With a vision focused on efficiency and comfort, Koala Insulation prioritizes customer satisfaction, including thorough post-job cleanup to ensure clients' homes and businesses remain pristine. Franchisees do not need prior industry experience, as Koala Insulation offers a comprehensive training and support system.

Headquartered in Melbourne, FL, Koala Insulation operates within the thriving $52 billion insulation industry, offering a recession-resistant business model in an essential service sector. The franchise's dedication to environmental sustainability, a proven business model, and robust support system make it an appealing opportunity for those looking to enter the home services industry.

Training 

The franchisor offers extensive training for the Operating Principal, Manager, Salesperson, and other employees. This includes essential topics such as company overview, insulation types and comparison, reading building plans and cost estimation, sales process, customer segmentation, marketing strategies, organizational hierarchy, recruitment, interviewing, hiring practices, staff management, building envelopes and construction terms.

The franchisor covers the costs of instruction and materials for the initial training of the Operating Principal, Manager, and Salesperson. However, the franchisee is responsible for the costs associated with training any subsequently hired or replacement staff, including travel, accommodation, and salaries during the training period.

Additionally, the franchisor may provide and require attendance at refresher training programs or seminars, including an annual conference. The franchisee is responsible for the annual conference fee for each person required to attend and all related expenses.

Territory Protection

The franchisor grants franchisees a "Protected Territory," ensuring that no other franchisee will be permitted to operate within this designated area while it is protected. However, this territory is not exclusive, meaning that franchisees may still encounter competition from other franchisees, company-owned outlets, or other distribution channels or competitive brands managed by the franchisor.

The protected status of a territory can be revoked if the franchisee fails to comply with all agreements with the franchisor or does not maintain adequate equipment and staff to serve all customers in the territory who wish to purchase the services and products offered.

If the protected status is revoked, the franchisor may permit others to service customers within the territory, sell additional franchises within the territory, or open a company-owned location within the territory, which could lead to potential competition for the franchisee.