HouseMaster: Setting the Gold Standard in Home Inspections Since 1979

HouseMaster is a premier home inspection franchise, established in 1979 by Ken Austin, making it one of the first companies in the industry to franchise. Founded in Bound Brook, New Jersey, HouseMaster has grown to become a trusted name in home inspection across North America, with over 200 franchise locations in the U.S. and Canada. 

Now headquartered as part of the Neighborly family of brands, HouseMaster continues to lead the industry with its commitment to quality and customer satisfaction.

HouseMaster offers a range of residential and commercial inspection services, including pre-purchase inspections, radon screening, mold testing, and more. 

What truly sets HouseMaster apart is its focus on customer service, consistently achieving high satisfaction ratings and helping homeowners make informed decisions during the home buying process.

Training 

HouseMaster Franchise provides a comprehensive training program designed to equip franchisees with the knowledge and skills needed to operate a successful home inspection business. The training includes the following key components:

1. Initial Training: Franchisees undergo an extensive initial training program that covers both technical and business aspects of home inspections. This training includes classroom instruction on inspection techniques, standards, and reporting methods, as well as hands-on field training where franchisees learn how to conduct inspections and use the necessary tools and software. The program also covers business operations, marketing strategies, and customer service, ensuring that franchisees are well-prepared to manage all aspects of their business.
2. Ongoing Support and Education: After the initial training, HouseMaster provides continuous support to franchisees through online resources, webinars, and regional meetings. This ongoing education helps franchisees stay updated on industry trends, new inspection technologies, and changes in regulations. Additionally, HouseMaster offers access to a network of experienced franchisees and industry experts who can provide guidance and mentorship.
3. Business Development Support: HouseMaster franchisees also receive support in developing and growing their business. This includes help with lead generation, marketing campaigns, and local advertising. The franchise provides tools and resources to help franchisees build a strong client base, maintain high customer satisfaction, and grow their business over time.

Territory Protection

HouseMaster franchise does offer territory protection to its franchisees. This means that each franchisee is granted an exclusive geographic territory in which no other HouseMaster franchise can operate. 

This territorial protection is designed to help franchisees build a strong market presence and customer base without worrying about internal competition from other franchise locations within the same brand.