House Doctors: Redefining Home Improvement and Handyman Services

Since 1997, House Doctors has been a trusted name in home improvement and handyman services across the United States. Originally founded in Milford, Ohio, the franchise has earned a solid reputation for delivering dependable property repair and maintenance solutions to both homeowners and businesses.

House Doctors offers a wide array of services, including aging-in-place upgrades, carpentry, drywall repair, electrical and plumbing work, painting, and various remodeling projects. Their broad service menu allows clients to meet multiple home improvement needs conveniently through a single, reliable provider.

What sets House Doctors apart is their dedication to quality and customer satisfaction. They back all their work with a one-year labor guarantee and ensure that every technician is licensed, bonded, insured, and has passed comprehensive background screenings — offering customers added assurance and confidence in every project.

Training

House Doctors provides a structured and multi-layered training program to ensure its franchisees are fully prepared to operate their businesses. The franchise emphasizes both initial setup education and ongoing professional development. Here’s how the training is organized:

1. Initial Training Program
   House Doctors requires the franchisee, principal owner, and manager to attend and successfully complete an initial training program before the business can open. This training must be completed within three months of the effective date, and it covers essential operations, with no additional fee for up to two attendees, though travel and related expenses are the franchisee’s responsibility.
2. Employee Training
   Franchisees must implement a franchisor-approved training program for all employees. This ensures that employees meet the required standards and are qualified to perform their duties according to House Doctors' operational guidelines.
3. Additional Training Programs
   Franchisees, managers, and employees may be required to attend additional training programs periodically, addressing updates to the system, new products, or market developments. These additional sessions can be delivered online through the learning management system, onsite at the franchisee’s location, or at the franchisor’s headquarters.
4. Annual Convention Training
   House Doctors mandates that franchisees or their operating managers attend an annual convention. This event provides updates, advanced training, and system enhancements, and attendance is required whether in-person or virtually.

Territory Protection

House Doctors grants its franchisees a Protected Territory as part of the franchise agreement. This territory typically consists of an area with 50,000 to 80,000 single-family dwellings and is defined by specific ZIP codes.

As long as the franchisee remains compliant with the franchise agreement, House Doctors agrees not to establish or license another House Doctors business within that Protected Territory. However, the territory protection offered by House Doctors is not absolute.

The franchisor retains certain rights, such as marketing services within the territory under different brand names or through other distribution channels like the Internet or national accounts.