Mr. Appliance Franchise FDD, Costs & Fees (2025)

Mr. Appliance: A Leader in Reliable Appliance Repair

Established in 1996, Mr. Appliance has earned its reputation as a premier franchise specializing in full-service residential and light commercial appliance repair. Headquartered in Waco, Texas, the company has expanded its reach across the United States and Canada, becoming a trusted name in the appliance repair industry.

Mr. Appliance was founded with the goal of empowering entrepreneurs through a proven business model and robust support system. This approach has driven operational success and growth across its numerous franchise locations.

What sets Mr. Appliance apart is its affiliation with Neighborly, a well-known network of home service brands.

This partnership bolsters the franchise’s credibility and market presence while providing franchisees with access to unique networking opportunities, shared resources, and cross-promotional advantages—key factors that differentiate it from other appliance repair services.

Training

Mr. Appliance offers a comprehensive training program for its franchisees to ensure successful business operations. The training includes:

1. Sure Start Program
   • This initial training pairs new franchisees with a dedicated consultant who provides in-depth marketing and sales training during the business setup phase.
2. Franchise Business Coach (FBC)
   • After the initial phase, franchisees are assigned a knowledgeable FBC to offer ongoing support, answer questions, and ensure accountability as the business grows.
3. National and Local Marketing Support
   • Franchisees receive assistance from a team of experts who develop marketing initiatives, manage online advertising, and provide tools for local business marketing to enhance brand recognition and customer acquisition.
4. Ongoing Training Opportunities
   • Mr. Appliance offers continuous education through regional training events, national conferences, and owner collaboration, ensuring franchisees stay updated with industry trends and best practices.
5. Operational Support and Technology
   • Franchisees have access to proprietary software that aids in managing operations, including customer service, marketing, sales, and financial awareness, along with support from a designated Sure Start Consultant and Franchise Business Coach.
6. Preferred Vendor Discounts and Rebates
   • As part of the Neighborly network, franchisees benefit from membership in the preferred vendor discount and rebate program via ProTradeNet, offering equipment, supplies, products, and insurance at discounted prices not available to independent business owners.

Territory Protection

Mr. Appliance, a leading appliance repair franchise, does not offer exclusive territory protection to its franchisees. Franchisees are granted a designated territory with a minimum population, typically ranging from 125,000 to 300,000 residents.

While the franchisor agrees not to operate or grant another Mr. Appliance franchise within this area, franchisees may still face competition from other franchisees or related brands under the franchisor's control.