Signal Security: Revolutionizing Professionalism in the Security Industry

Signal Security, established in 2003 in Omaha, Nebraska, has redefined standards in the security industry. Headquartered in its founding city, the company began franchising in 2008, offering entrepreneurs the opportunity to provide top-tier security services in their communities.

The franchise specializes in a comprehensive suite of security solutions, including innovative mobile patrols, dedicated security personnel, and advanced technological integrations.

Their proprietary 88Edge technology enhances service delivery by enabling officers to conduct patrols safely and effectively, while providing clients with transparent, real-time access to detailed reports, complete with photos, videos, and GPS data.

What sets Signal Security apart is its commitment to professionalism and community-focused service. By employing a randomized patrol approach, they eliminate the drawbacks of stationary security posts, such as officer distraction and fatigue, ensuring a proactive security presence.

Training

Signal Security provides comprehensive training to franchisees and their managers to ensure the effective operation of their franchise. The initial training program is mandatory and typically includes the following:

1. Initial Training Course:
   • A one-week course included in the franchise fee, conducted at designated locations such as Omaha, Nebraska.
   • Covers all aspects of running the business, including marketing, sales, operations, customer service, employee relations, and quality standards.
   • Tailored to the trainee's experience and aptitude.
2. Classroom and Field Training:
   • A blend of classroom sessions and on-the-job field training.
   • Includes specific training for business operations, technology, compliance, marketing, sales, and patrol services.
3. Online Modules and Webinars:
   • E-learning modules through the Signal Performance Institute.
   • One-on-one topic-specific training with subject-matter experts via webinars.
4. Ongoing Training:
   • Regular refresher courses, advanced seminars, and operational training.
   • These programs focus on addressing new techniques, services, and common operational challenges.
5. Franchise Manager Training:
   • Required training for new managers, including confidentiality agreements and adherence to operational standards.

Territory Protection

Signal Security does not guarantee exclusive territory protection for its franchisees. The franchisor retains the right to alter or eliminate a franchisee's designated territory based on performance metrics or other considerations outlined in the franchise agreement.

Franchisees may face competition from other Signal franchises, company-owned outlets, or alternative distribution channels operated under different trademarks.

While franchisees are afforded the first opportunity to service customers within their assigned territory, the franchisor has the discretion to permit others to operate in or solicit business from the same region.

Additionally, the continuation of a territory may depend on meeting specific sales thresholds, with failure to do so resulting in potential loss or modification of the territory. These policies ensure flexibility for the franchisor while encouraging franchisee performance.