Paul Davis: Leaders in Comprehensive Property Restoration Since 1966

Founded in 1966 in Jacksonville, Florida, Paul Davis has built a reputation as one of North America’s foremost property restoration networks. The brand began franchising in 1972 and now operates more than 300 independently owned franchises throughout the U.S. and Canada.

Paul Davis delivers an extensive array of restoration services for both residential and commercial properties. From fire and water damage to mold remediation, storm recovery, and biohazard cleanup, the company offers end-to-end solutions tailored to restore properties quickly and efficiently.

With decades of experience and a growing network, Paul Davis continues to serve communities across North America. Its consistent expansion and focus on high-quality service underscore the brand’s commitment to supporting property owners when it matters most.

Training

Paul Davis Restoration provides an extensive and structured training program to ensure franchisees are fully prepared to operate their businesses effectively. Here are the types of training programs offered by the franchisor:

1. New Owner Training Program
   This comprehensive training includes up to three weeks of classroom training in Jacksonville, Florida, or another designated location; up to one week of field training at the franchisee’s location; up to two weeks of online training prior to classroom instruction; and an optional advanced new owner class approximately one year after the initial training.
2. Job Cost Accountant (JCA) Training
   The designated Job Cost Accountant must complete a specific training program consisting of up to one week of field training or computer-based learning, focusing on job cost functions and financial operations.
3. Post-Opening On-Site Training
   After the franchise begins operations, a Launch trainer provides up to five days of on-site support covering operations, marketing, and financial training.
4. Phase II Training
   When a franchise achieves over $1 million in annual gross sales or at the recommendation of Paul Davis Restoration, the owner or general manager may be required to attend a Phase II training session at the headquarters.
5. Recertification Training
   At its discretion, the franchisor can mandate a recertification program, which is a 3–5 day session aimed at reinforcing operational standards and may be required every three years.
6. Post Training Review and Consultation
   PDRI retains the right to review service estimates during the launch phase and may provide additional advisory services at the franchisee’s place of business based on mutually agreed terms.

Territory Protection

Paul Davis Restoration grants each franchisee a defined territory, typically described using zip code boundaries. While this area is intended to provide operational space free from other Paul Davis franchisees offering identical services under the same brand, the franchisee is not granted exclusivity.

The franchisor retains the right to operate or license others to operate similar businesses under different brand names within or near the same area. Although the designated territory protects against internal brand competition, it does not preclude the franchisor from using alternative distribution channels such as the internet or from selling competing services under different marks.

Additionally, Paul Davis National may operate across all territories and could service customers within the franchisee’s area. Changes in zip code boundaries due to external factors may also affect the territory, and these updates must be incorporated into the franchise agreement through an addendum.