Christian Brothers Automotive: A Leader in Full-Service Auto Repair

Christian Brothers Automotive is a leading full-service auto repair franchise headquartered in Houston, Texas.

Founded in 1982 by Mark Carr, the franchise has grown into a comprehensive network of vehicle service centers. These centers offer a wide range of services, including AC repair, brake maintenance, oil and filter changes, scheduled maintenance, and precision tune-ups.

The company began franchising in 1996 and has since expanded significantly. Today, Christian Brothers Automotive boasts over 250 locations across the United States. Each location upholds the company's commitment to honesty, integrity, and superior customer service, ensuring that every customer receives the highest quality of care. With a strong reputation for reliability and expertise, Christian Brothers Automotive continues to be a trusted name in the auto repair industry.

Training 

For those considering this venture, understanding the training and support provided by the franchisor can be crucial. Here's a closer look:

Initial Training: Christian Brothers Automotive places a strong emphasis on preparing its franchisees from the very beginning. They offer an "Orientation/Training Program" that combines classroom instruction with hands-on experience. This training is conducted through an online portal, at their Houston, Texas offices, and at field-training locations designated by the company.

Training Breakdown: The training program is comprehensive, covering various aspects of the business:

• Self-Paced Pre-Training (Online): This includes topics such as Leadership & Business Management, Organization & Computer Software, Customer Satisfaction & Service, Sales, Automotive Systems, Recordkeeping & Human Resources, and Marketing. Franchisees can complete this training from their home or another location of their choice.
• In-Office Training: This segment focuses on Leadership & Business Management, Organization & Computer Software, Customer Satisfaction & Service, and Sales. It is conducted at the company's offices.
• Field Training: This training is store-moderated, ensuring franchisees gain practical operational experience. It includes segments conducted at Certified Training Locations and Certified Field Trainer's locations, with a portion also held at the franchisee's business location.

Costs and Expenses: While Christian Brothers Automotive provides the training, franchisees are responsible for covering all related expenses.

Territory Protection

Christian Brothers Automotive provides franchisees with an exclusive geographic area, referred to as the "Territory." Within this designated Territory, franchisees have the sole and exclusive right to offer and sell their services.

The document states: "In conjunction with the establishment of your franchise, you will be granted an exclusive geographic area consisting of an identifiable geographic territory, which will be designated as your 'Territory.'"

Franchisees operate from a single location and must obtain CBAC’s permission before relocating. They do not have the right to operate their franchise outside of their designated Territory. Furthermore, CBAC will not operate or grant franchises for similar or competitive businesses within this area.

The Franchise Agreement further specifies: "Franchisee shall have the sole and exclusive right to solicit the sale of the Services within the Territory." It also guarantees that the franchisor will not operate a similar business or grant a franchise for a similar business within the franchisee's Territory.