KEY FRANCHISE STATS
All you need to know about this franchise in a snapshot
Manchu Wok, founded in 1981, has made a notable impact in the Quick Service Restaurant (QSR) industry by specializing in Chinese cuisine. The brand began franchising in 1989, extending its presence throughout North America. Today, it stands as one of the largest franchisors in the Chinese QSR sector in the region.
Manchu Wok's is a subsidiary of the MTY Group. This affiliation offers substantial support and resources from a reputable parent company in the food service industry. This strong backing has bolstered Manchu Wok's reputation for quality and fostered solid relationships with its franchisees.
What sets Manchu Wok apart from its competitors is its menu, which features an array of authentic and beloved recipes from various regions of China, including Cantonese, Szechwan, Hunan, and Mandarin cuisines.
This extensive menu appeals to diverse tastes and preferences, making Manchu Wok a popular choice for fast, fresh Chinese food. Known for its signature dishes like the irresistible Orange Chicken, the brand continually updates its menu with new and delicious options.
Here's what you would need to invest if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.
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Manchu Wok franchisees receive extensive training covering all essential aspects of managing a franchise, such as operational procedures, food preparation, and customer service. The training is structured to provide franchisees and their key employees with the necessary knowledge and skills for operating a successful Manchu Wok restaurant.
Initial Training
The "Initial Training" program is mandatory for the franchisee and one designated employee. It includes:
This training is conducted at locations designated by the franchisor, which may include training restaurants, the Kahala Training & Education Center in Scottsdale, AZ, or virtual sessions.
Refresher Training
For franchisees who have already operated a Manchu Wok restaurant, "Refresher Training" is available. This program updates franchisees and two designated individuals (one being the store manager) on food preparation techniques and other operational aspects to ensure they stay current with best practices.
Supplemental Training
The franchisor may also offer "Supplemental Training" to cover new developments in the Manchu Wok Restaurant System or updates to the Confidential Manual. This additional training can be in-store or classroom-based, aimed at keeping franchisees informed about any changes or new strategies within the franchise system.
Manchu Wok franchisees are not provided with an exclusive territory. This means they may encounter competition from other Manchu Wok franchisees, franchisor-owned outlets, or other distribution channels and brands managed by the franchisor.
Approved Location
The franchise is granted for a specifically approved location, and franchisees are required to operate their Manchu Wok restaurant exclusively at this site. They are not allowed to operate at any other location or use alternative distribution channels, including the Internet, to conduct sales outside their Franchise Territory.
Location Specifics
In certain cases, the Approved Location may refer to a specific area within a larger facility, such as a designated terminal at an airport or an entire shopping mall. Franchisees cannot move or change their restaurant's location without obtaining approval from the franchisor.
