Dr. Phone Fix Franchise FDD, Costs & Fees (2024)

KEY FRANCHISE STATS

All you need to know about this franchise in a snapshot

Initial franchise fee
$15,000
Investment required
$173,000 - $400,000
Royalty fee
6% to 7%

Dr. Phone Fix: Revolutionizing Mobile Device Repair Nationwide

Dr. Phone Fix is a prominent franchise in the mobile device repair industry, specializing in the repair of smartphones, tablets, and computers. Established in 2011 in Fort Lauderdale, Florida, the franchise has grown rapidly, driven by the increasing reliance on mobile devices and the constant need for repairs due to issues like cracked screens, water damage, and battery failures. 

The company is headquartered in Fort Lauderdale and began franchising shortly after its inception, expanding its footprint across the United States. Dr. Phone Fix differentiates itself by offering a wide range of repair services under one roof, combined with a commitment to fast, reliable, and professional customer service. 

The franchise’s success is bolstered by its ability to adapt to the evolving technological landscape and consumer needs, positioning itself as a vital service provider in communities.

With a business model that emphasizes both technical expertise and customer care, Dr. Phone Fix continues to be a leader in the mobile repair industry, offering franchisees a valuable opportunity to tap into a growing market.

Initial investment

Here's what you would need to invest if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.

Dr. Phone Fix offers 2 types of franchises:

Type of Franchise Initial Investment Amount
In-Store (Walmart) Franchise $172,500 - $393,000
Techy Store Franchise $173,600 - $399,500

We are summarizing below the main costs associated with opening a new Dr. Phone Fix Techy Store franchise.

For more information on the various types of franchises and its costs, refer to the Franchise Disclosure Document (Item 7).

Dr. Phone Fix Techy Store

Type of Expenditure Amount
Initial Franchise Fee $15,000 (For Single Store)
Training $7,500
Start-Up Package $102,500 - $227,500
Travel and Expenses While Training $1,000 - $20,000
Real Estate 3 Months Initial Rent $9,600 - $19,500
Utility Deposits, Application Fees, Permits $1,000 - $4,000
Additional Inventory Cost $750 - $4,000
Business License / Occupational License $1,000 - $4,000
Insurance $750 - $1,500
Legal and Accounting $2,000 - $20,000
Surveillance System and Alarm System $500 - $1,500
Opening Day Marketing Program $2,000 - $3,000
Marketing First Sixty Days Program $4,000 - $6,000
Miscellaneous Costs $1,000 - $6,000
Additional Funds – Six (6) Months $25,000 - $60,000
Total $173,600 - $399,500

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Number of units

2023
Franchised units

33

37

46

Company-owned units

3

8

10

Total units

36

45

56

Franchise Disclosure Document

Training 

Dr. Phone Fix provides comprehensive training to ensure that franchisees are fully equipped to run a successful mobile device repair business. The training program covers both technical and business aspects, allowing franchisees to gain the necessary skills to manage all facets of the operation effectively.

  1. Technical Training: Franchisees undergo detailed training in device diagnostics, repairs, and maintenance. This includes hands-on experience with smartphones, tablets, and computers, covering common issues such as screen replacements, water damage, battery problems, and software troubleshooting. The goal is to ensure that each franchisee can perform repairs to the high standard that Dr. Phone Fix is known for.
  2. Business Management Training: In addition to technical skills, franchisees receive training in business management, customer service, marketing, and sales strategies. This component of the training is designed to help franchisees attract and retain customers, manage their operations efficiently, and grow their businesses. Franchisees also learn about inventory management and the use of the company’s proprietary systems for tracking repairs and customer interactions.
  3. Ongoing Support and Advanced Training: Dr. Phone Fix provides continuous support and opportunities for advanced training as new technologies and repair techniques emerge. This ensures that franchisees stay current with industry trends and maintain a competitive edge in the market.

Territory Protection

Dr. Phone Fix offers territory protection to its franchisees, ensuring that each franchisee has exclusive rights to operate within a designated area. This territorial exclusivity is designed to prevent market saturation and internal competition among franchisees, allowing each franchisee to maximize their market potential. 

The size and boundaries of the protected territory are typically determined based on factors such as population density, market demand, and geographic location.

This protection is a key benefit for franchisees, as it provides them with a secure operating environment where they can build and grow their business without the threat of another Dr. Phone Fix franchise opening nearby. 

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