KEY FRANCHISE STATS
All you need to know about this franchise in a snapshot
Chick-fil-A is a notable player in the fast-food sector, best known for its iconic chicken sandwich. The company was founded by S. Truett Cathy, who launched the first restaurant in Hapeville, Georgia, in 1946. A distinctive feature of Chick-fil-A is its practice of closing on Sundays, a policy instituted by Cathy to give employees time for rest, family, and worship, underscoring the company's commitment to work-life balance and its values.
Chick-fil-A entered the franchising arena in 1967 with its inaugural outlet in the food court of Greenbriar Mall in Atlanta, Georgia. Based in Atlanta, Georgia, the brand is recognized for its exceptional customer service and unique menu. Beyond the signature chicken sandwich, the menu includes waffle potato fries, salads, and a variety of sides and beverages, appealing to diverse tastes.
The company’s focus on high-quality ingredients and fresh food preparation has cemented its reputation for excellent food and service. Innovation is central to Chick-fil-A’s success, from the invention of the original chicken sandwich to the design of its restaurants and customer service initiatives like upstream ordering.
Chick-fil-A is also committed to environmental sustainability, as demonstrated by initiatives such as upcycling and using rPET fabric for employee uniforms. The company’s dedication to community and family is reflected in its corporate mission to be a faithful steward of all that is entrusted to it and to positively influence everyone it serves.
Here's what you would need to invest if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.
2,160
2,242
2,339
49
69
72
2,209
2,311
2,411
Chick-fil-A provides comprehensive training for its franchisees, conducted by its professional training team. The program covers a wide range of topics, including orientation to Chick-fil-A's business model, ServSafe® certification, People Strategy, Brand, Marketing & Public Relations, and Menu Education.
Training comprises both classroom sessions at Chick-fil-A’s corporate headquarters in Atlanta, Georgia, and hands-on training at company-operated and franchised restaurants.
Franchisees must also ensure that any managerial staff they hire receive proper training to assist in running their Chick-fil-A restaurant. For this purpose, they can utilize Chick-fil-A’s proprietary operations and training manuals and materials.
Franchisees are granted the right to operate a Chick-fil-A restaurant at a specific location designated by the company. This right is confined to the franchised business location and any additional locations specified under an Additional Business Amendment to the Franchise Agreement.
If Chick-fil-A provides an opportunity to operate a food truck as an extension of the restaurant, the food truck can only operate at locations that are registered and approved by Chick-fil-A.
This means that while franchisees have a specific location to run their business, they do not have exclusive rights to a broader territory, and their operations are restricted to the designated and approved sites.
