BrightStar Care Franchise FDD, Costs & Fees (2024)

KEY FRANCHISE STATS

All you need to know about this franchise in a snapshot

Initial franchise fee
$50,000
Investment required
$86,000 - $196,000
Royalty fee
5.75%

BrightStar Care: Leading the Way in Home Health Care Excellence

BrightStar Care is a premier home healthcare franchise that was founded in 2002 by Shelly Sun in Gurnee, Illinois. The company was established to provide comprehensive in-home care services, addressing the full continuum of care needs from companion and personal care to skilled medical care. 

BrightStar Care began franchising in 2006 after successfully validating its business model with multiple company-owned locations. Today, the company is headquartered in Bannockburn, Illinois.

The franchise differentiates itself from competitors by employing a Registered Nurse to oversee every case, ensuring a higher standard of care that allows clients to stay in the comfort of their own homes for longer periods.

Initial investment

Here's what you would need to invest if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.

Circle K offers 2 types of franchises:

Franchised Business Initial Investment
BrightStar Care franchised business (in a Medium Density Market) $86,095 to $164,375
BrightStar Care franchised business (in a standard-sized market) $111,095 to $195,875

We are summarizing below the main costs associated with opening a BrightStar Care franchised business in a standard-sized market.

For more information on the various types of franchises and its costs, refer to the Franchise Disclosure Document (Item 7).

BrightStar Care franchised business in a standard-sized market

Type of Expenditure Amount
Initial Franchise Fee $50,000 for the first 200,000 – 300,000 in population in your Protected Territory. Plus, $100 per each additional 1,000 people (pro rata) in the Protected Territory over 300,000. $25,000 for Medium Density Market (less than 200,000 in population).
Leased Space for Agency $3,600 – $9,600
Utility Deposits $300 – $500
Furnishings $2,000 – $4,000
Computer Infrastructure Package $4,000 – $9,500
Signage $400 – $1,000
Marketing Materials (brochures, business cards, etc.) $500 plus shipping and handling
Office Supplies, PPE, and medical supplies $600 - $730
Printing, reproduction & postage $300 – $900
Business Licenses and Other Required License $200 – $8,633
State Licensure Assistance $0 – $6,500
Financial Acumen Training $400 – $500
Local Marketing Spend $3,000 – 5,250
Recruitment Spend $3,000 - $5,250
State Electronic Visit Verification (“EVV”) $0 – $1,000
Director of Nursing hired in advance of opening to meet licensure requirements, as needed. $0 – $6,192
Insurance (excluding workers comp) $1,849 – $2,744
Workers’ Comp Insurance $445 – $3,809
Employee Travel and Living Expenses Associated with Training $4,990 – $10,200
Legal Fees $2,000 – $5,500
Joint Commission Accreditation $0 – $6,192
Additional Operating Funds – 3 months $33,511 – $57,375
Total $111,095 - $195,875

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Number of units

2023
Franchised units

329

350

348

Company-owned units

3

3

20

Total units

332

353

368

Franchise Disclosure Document

Training 

BrightStar Care provides comprehensive training to its franchisees to ensure they are well-prepared to operate their businesses successfully. The training program includes several key components:

  1. Initial Training Program: Franchisees participate in a rigorous initial training program that typically lasts for two weeks. This training covers various aspects of the business, including operational procedures, marketing strategies, financial management, and the proprietary technology platform used by BrightStar Care. The training also includes hands-on learning at an existing BrightStar Care location.
  2. Ongoing Support and Education: Beyond the initial training, BrightStar Care offers continuous support and education. This includes regular webinars, regional meetings, and annual conferences that allow franchisees to stay updated on industry trends, best practices, and new developments within the franchise system.
  3. Clinical and Care Management Training: Since BrightStar Care focuses on delivering a high standard of healthcare, franchisees and their staff receive specialized training in clinical and care management practices. This training ensures that the care provided meets the rigorous standards set by The Joint Commission, with a Registered Nurse overseeing each case.
  4. Technology Training: Franchisees are trained to use BrightStar Care’s exclusive and proprietary technology platform, which streamlines operations, enhances care management, and improves business efficiency. This platform is a critical tool for managing day-to-day activities, client care, and business growth.

Territory Protection

BrightStar Care offers territory protection to its franchisees, ensuring that each franchisee has exclusive rights to operate within a defined geographic area. This territorial exclusivity is designed to prevent overlap between franchises, allowing each franchisee to fully capitalize on the market potential within their assigned area.

The protected territory is based on factors such as population density and market demand, ensuring that franchisees have ample opportunity to grow their business without direct competition from other BrightStar Care franchises in the vicinity.

This protection is crucial for maintaining a balanced and fair franchise network, allowing franchisees to focus on delivering high-quality care without concerns about encroachment from nearby franchises.

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