911 Restoration Franchise FDD, Costs & Fees (2025)

KEY FRANCHISE STATS

All you need to know about this franchise in a snapshot

Number of franchises

322

40%

Investment required

$102,000 - $247,000

Revenue (AUV)

$521,000

911 Restoration: Revolutionizing Disaster Recovery with a Fresh Start

911 Restoration is a leading disaster restoration franchise known for providing a comprehensive range of services, including water damage restoration, fire and smoke damage cleanup, mold removal, and sewage backup cleanup.

Founded in 2003 by Idan Shpizear and Peleg Lindenberg in Van Nuys, California, the company was born out of the founders' commitment to offering a "Fresh Start" to people facing property crises. This unique approach, emphasizing empathy and customer care, quickly became the cornerstone of their business philosophy.

The company began franchising in 2007 and has since expanded significantly, with over 135 franchised locations across the United States and Canada.

Headquartered in Van Nuys, California, 911 Restoration's continued success is driven by its commitment to innovation, franchisee support, and a strong culture of community outreach.

Initial investment

Here's what you would need to invest if you were to start this franchise. These costs are provided by the franchisor in the Franchise Disclosure Document.

911 Restoration offers 3 types of franchises:

Franchise Type	Initial Investment
Traditional 911 Restoration Franchise	$123,600 to $246,900
Conversion Franchise	$123,600 to $246,900
MicroMarket Franchise	$102,100 to $229,900

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We are summarizing below the main costs associated with opening a Traditional or Conversion 911 Restoration Franchise.

For more information on the various types of franchises and its costs, refer to the Franchise Disclosure Document (Item 7).

Traditional or Conversion 911 Restoration Franchise

Type of Expenditure	Amount
Initial Franchise Fee	$49,000
Leasehold Improvements	$0 to $5,000
Equipment, Furnishings and Fixtures	$35,000 to $60,000
Service Vehicle	$1,500 to $35,000
Signage	$1,000 to $3,000
Rent (3 months)	$0 to $4,500
Initial Inventory and Operating Supplies	$5,000 to $10,000
Security Deposits	$0 to $1,500
Insurance (3 months)	$1,500 to $2,700
Business Launch Fee	$10,000
Initial Training Fee	$2,500 to $3,500
Travel and Living Expenses While Training	$0 to $3,500
Computer System	$0 to $2,000
Permits/Licenses	$0 to $2,000
Professional Fees	$3,000 to $5,000
Additional Funds for three to six months	$15,000 to $50,000
Telephone	$100 to $200
Total	$123,600 to $246,900

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Franchise Disclosure Document

Training

The 911 Restoration franchise offers comprehensive training designed to equip franchisees with the skills and knowledge necessary to succeed in the restoration industry. The training program is divided into several key components:

Initial Training: Franchisees undergo an extensive initial training program at the 911 Restoration headquarters in Van Nuys, California. This training typically lasts for two weeks and covers various aspects of the restoration business, including water damage restoration, fire and smoke damage cleanup, mold remediation, and sewage backup. Franchisees also receive training on using specialized equipment and understanding the technical aspects of restoration work.
Business Management Training: Alongside the technical training, franchisees are taught essential business management skills. This includes lessons on customer service, marketing strategies, sales techniques, and financial management. The goal is to ensure that franchisees are not only skilled in restoration services but also capable of effectively running their business.
Ongoing Support: After the initial training, franchisees receive ongoing support through regular webinars, refresher courses, and updates on the latest industry trends and best practices. This continuous education helps franchisees stay competitive and adapt to any changes in the market or technology.
On-site Training: To further reinforce the skills learned during the initial training, 911 Restoration offers on-site training at the franchisee's location. This hands-on training allows franchisees to apply what they've learned in a real-world setting under the guidance of experienced trainers.
Mentorship and Peer Support: Franchisees are also connected with a network of other 911 Restoration franchise owners who can offer advice, share experiences, and provide peer support. This mentorship is a valuable resource for new franchisees as they navigate the challenges of running a restoration business.

Territory Protection

911 Restoration franchise offers territory protection to its franchisees, ensuring that each franchise owner has an exclusive area to operate without direct competition from other 911 Restoration franchises.

This territorial protection is typically based on factors like population density, geographic boundaries, and market potential, and is clearly defined in the franchise agreement. By providing this protection, 911 Restoration helps franchisees build a strong local presence and maximize their business opportunities within their designated area.

This territory protection is a key component of 911 Restoration's franchise support, allowing franchisees to focus on growing their business with the assurance that their market is safeguarded from internal competition.